Christine Frank, PhD

Christine Frank, PhD

EDUCATION

  • Ph. D. Education (2000) – University of Toronto
  • B. Ed. English (1975) – Queen’s University
  • B. A. English (Honours, 1973) – University of Western Ontario

Professional DESIGNATION 

  • Canadian Evaluation Society, Credentialed Evaluator

Affiliations and Leadership ACTIVITIES

  • Canadian Evaluation Society, National Credentialing Board
  • American Evaluation Association, Member
  • Marketing Research and Intelligence Association, Member

RECENT AWARDS

  • Service to the Canadian Evaluation Society, 2010
  • Research, Evaluation and Assessment in the School, American Education Research Association, 2010
  • Research and Evaluation Bronze Anvil, Public Relations Society of America, 2010

EVALUATION PROJECTS

Ontario Ministry of Education (2016-2021) Conducting 5 year mixed method longitudinal study Beginning Teachers’ Learning Journeys. 

Ontario Ministry of Education (2016) Conducted evaluation of the impact of the Ministry’s Equity and Inclusion Education Strategy through a content analysis of a large set of documents.

Continuing Education in School Boards Association/Ministry of Education (2010-2016) Building evaluation capacity by coaching school administrators in action research activity across the province. Developed surveys for use across all boards.

Continuing Education in School Boards Association (2016) Conducted survey assessing the impact of Action Research Initiative 2010-2015.

Continuing Education in School Boards Association (2016) Analyzed and reported on survey assessing members’ views on Academic and Career Entrance (ACE).

Kawartha Pine Ridge District School Board (2016) Analyzed and reported on open ended questions on School Climate survey.

Ontario Ministry of Education (2012-2015) Conducted a 3 year mixed method longitudinal evaluation of the New Teachers Induction Program.

Rockefeller University Hospital Center for Clinical and Translational Science, NIH Clinical Center (US, 2014, 2015). Conducted two consecutive rigorous analyses of focus group data to inform the creation of decision aid for psoriasis patients.

Best Practice Guideline eLearning Evaluation, Registered Nurses Association of Ontario (2014-2015) Evaluated the validity, applicability, and usability of an eLearning course across a range of health-care sectors. Also developed an evaluation plan for the Guideline initiative.

Ontario Ministry of Education (2013) Collaborated on an evaluation of the Knowledge Network for Applied Education Research, Ontario Ministry of Education.

Ontario Ministry of Education (2013) Led in the planning and facilitation of a workshop for Urban Priority High Schools and developed outcome measures.

Rockefeller University Hospital Center for Clinical and Translational Science, NIH Clinical Center (2012-13. Performed a rigorous analysis of focus group data about volunteers’ experience in clinical research.

Health Quality of Ontario (2012) Collaborated on a province-wide summative evaluation of HQO’s Quality Improvement and Innovation Partnership initiative in primary healthcare settings.

Sudbury District Catholic School Board (2012) Conducted survey of adult students to develop a profile and assess needs.

Ontario Ministry of Education, Adult Education Strategic Policy Branch (2012) Conducted a qualitative evaluation of School Improvement Planning action research activity 2010-2012.

Kawartha Pine Ridge District School Board (2011) Analyzed and reported on survey data for several stakeholder groups in a strategic planning study.

Health Quality of Ontario (2011) Conducted a province-wide formative evaluation of HQO’s Quality Improvement and Innovation Partnership initiative in primary healthcare settings.

Wellington Dufferin Guelph Public Health (2010-2011) Created a comprehensive community picture including a regional scan of preventative health policies, and a compilation of demographic and health statistics. Presented results to stakeholders in three community consultation workshops.

Toronto Region Immigrant Employment Council (2010-2011) Conducted an evaluation of the Build IT. Program, which assists employers in York Region to recruit and retain internationally trained IT professionals.Peel District School Board Parent Involvement Study – (2009-2010) Conducted a study on parent involvement, including 18 parent focus groups conducted in seven languages and three focus groups with principals.

Peel District School Board Student Leadership for Global Development – (2009-2010) Designed study and supervised PDSB staff on a multi-method impact evaluation of programs. The study was conducted in a highly participatory manner, building evaluation capacity within the Board.

Rockefeller University Hospital Center for Clinical and Translational Science, NIH Clinical Center and NRC Picker (2009) Performed a rigorous analysis of data from 18 focus groups regarding participants’ experience in clinical research across a number of health research institutes in the US. The findings were used as a basis for a survey to be administered regularly to clinical research participants in a consortium of research centres.

Peel District School Board (2007 to 2009) Making My Way – Investigated parent, student and educator attitudes about pathway planning. Methods included both surveys and focus groups in several languages. Worked closely with settlement workers and PDSB staff to conduct this award-winning study.

St. Lucia Roving Caregiver Program (longitudinal 2006 to 2009) Played a major role in designing and executing the qualitative arm of a longitudinal, quasi-experimental study in St Lucia.  This impact study of a home visitation program for child development involved training local data collectors and analyzing a vast amount of qualitative data over four years.

Simcoe County Children’s Aid Society (2008) Analyzed qualitative data for a CAS Legal Services Evaluation leading to recommendations for policy change.

COSTI Immigrant Services York Region (2008) Conducted a demographic analysis and environmental scan regarding newcomers in York Region. Delivered three community presentations.

Barrie Community Family Health Team (2008) Designed study and led students a qualitative study to assess views of doctors, nurses and patients on a smoking cessation program.

County of Simcoe Learning, Earning, and Parenting Program, (2007) Designed study and led students a multi-method study to explore the impact of an education support program for teen parents.

The Learning Partnership, The Ontario Directors of Education Institute (2007) Evaluated a training institute for Directors of Education, presented by The Learning Partnership in association with the Rotman Institute, Toronto.

The Learning Partnership, Canada’s Outstanding Principals Conference (2006) Evaluated a national training institute for outstanding elementary and secondary school principals, presented by The Learning Partnership and The Canadian Association of Principals, in association with the Rotman Institute, Toronto.

Adult Diabetes Care, Royal Victoria Hospital, Barrie (2006) Designed study and led students a multi-method study to document patient experiences with diabetes care, via observations, focus groups and interviews.

Public Health Agency of Canada, Simcoe District County Health and Middlesex-London Unit (2005) Evaluated two in-service educational programs in epidemiology provided online by the Public Health Agency of Canada for Health Units.

“Making Ends Meet” Poverty Study Simcoe County (2004) Designed study and led students a multi-method study in partnership with Child, Youth and Family Services Coalition to investigate gaps in services. Established and worked with Coalition advisory committee to guide study and utilize results.

“A New Perspective on Poverty in the Caribbean; A Qualitative Approach” Caribbean Development Bank (2004) Analyzed a vast quantity of qualitative data collected across six Eastern Caribbean countries, including results from focus groups, community meetings, and key informant interviews. Presented the findings and participated in planning discussions at Caribbean Development Bank’s regional conference on poverty reduction in Barbados, with eight development partners and eighteen countries in attendance.

Simcoe County Children’s Aid Society (2003) Consulted on a county-wide study comparing two service models. Study included the development of indicators, examination of records, focus groups, and client phone survey. Guided internal research committee through all stages of the study.

Toronto Sick Children’s Hospital (2001-2002) Conducted Connections, a county-wide study for Community Research Project of the Parenting Alliance. This was a multi-method assessment of parenting needs in Simcoe County.

Barrie School Breakfast Programs (2000) Designed study and led students in a multi-method evaluation of programs in five schools. Included observations, parent and child surveys, focus groups with principals and volunteers, and in-depth interviews with teachers

RECENT CONFERENCE PRESENTATIONS

Frank, C. (2016). Style Matters: Making reports into page-turners. Demonstration presented at the American Evaluation Society Annual Conference, Atlanta, GA.

Frank, C. & Dare. L. (2014). Issues in Qualitative Analysis and Reporting. Workshop presented at Canadian Evaluation Society Annual Conference, Ottawa, ON.

Frank, C. (2014) Style Matters: Plain Writing for Evaluators. Demonstration presented at the American Evaluation Society Annual Conference, Denver, CO

Frank, C. (2013). Issues in Qualitative Analysis and Reporting.  Webinar, Canadian Evaluation Society.

Kuji-Shikitani, K., Gallagher, M., Franz, R., Gardner, M, Malloy, J., & Frank. C. (2013) The role of evaluators in infusing evaluative thinking to facilitate evaluation use in the public sector for the betterment of society. Panel presented at American Evaluation Association Annual Conference, Washington, DC.

Frank, C. (2013). Write to be Read: Business Communication Strategies Applied to Evaluation. Workshop presented at Canadian Evaluation Society Annual Conference, Toronto, ON.

Frank, C., Sklash, K., Brown, J., & Brouyaux, G. (2013). Start me up: Spreading evaluation across a sector. Paper presented at Canadian Evaluation Society Annual Conference, Toronto, ON.

Frank, C. (2013). Qualitative Methods in Program Evaluation. Workshop for Canadian Evaluation Society Ontario Chapter, Toronto, ON.

Brown, J., Sklash, K., Frank, C., & Newton, L. (2012). Adult and Continuing Education School Improvement Action Research Projects. Paper presented at Ontario Education Research Symposium, Toronto, ON.

Frank, C. (2011). Qualitative Methods in Program Evaluation. Workshop, Canadian Evaluation Society Ontario Chapter, Barrie, ON.

Kuji-Shikitani, K., Borner, M., & Frank. C. (2011). Report on the use of developmental evaluation in the Ontario Ministry of Education, Paper presented at American Evaluation Association Annual Conference, Anaheim, CA.

Kuji-Shikitani, K., McGuire, M. & Frank. C. (2010). Report on the development of the Canadian Evaluation Society Credential, American Evaluation Association Annual Conference, San Antonio, TX.

Kuji-Shikitani, K., MacDonald. W., Frank. C. & Poth, C. (2010). Report on the Development of the Canadian Evaluation Society Credential, Canadian Evaluation Society Ontario Chapter Annual Conference, Toronto.

Frank, C. (2010). Write to be Read: Business Communication Strategies Applied to Evaluation. Workshop presented at Canadian Evaluation Society Annual Conference, Victoria, BC.

Kuji-Shikitani, K. & Frank, C. (2010). How to apply for the new CES Credential. Plenary Address presented at Canadian Evaluation Society Annual Conference, Victoria, BC.

Frank, C. (2010). Qualitative Methods in Program Evaluation Workshop, Canadian Evaluation Society Ontario Chapter, Toronto, ON.

Kuji-Shikitani, K., Dumaine, F., & Frank. C. (2009). Report on the Development of the Canadian Evaluation Society Credential, American Evaluation Association Annual Conference, Orlando, FL.

PEER REVIEWED JOURNAL ARTICLES AND BOOKS RELATED TO EDUCATION, EVALUATION, RESEARCH METHODOLOGY

Kim, D.J., Ortenzio, F., Kim, T.J., Dare, L., Frank, C., Tobin, J., Krueger, J.G., Kost, R.G., A Lowes, M.A. (2016). Psoriasis patients describe personalized trade-offs in treatment decisions: Lessons learned from focus groups. Journal of the American Medical Association Dermatology.

doi:10.1001/jamadermatol.2016.0501

Maicher, B., & Frank, C. (2015). The development and validation of competencies and descriptors for Canadian evaluation practice. Canadian Journal of Program Evaluation.

Barrington, G., Frank, C., Gauthier, B., & Hycks, K. (2015 ). View from the Credentialing Board. Where we’ve been and where we’re going. Canadian Journal of Program Evaluation.

Frank, C. (2006). Some new findings from CPAs in the Eastern Caribbean. In J. Melville & E. Wint (Eds.). A new perspective on poverty in the Caribbean: The strength of a participatory approach (pp. 24-57). Kingston, Jamaica: Ian Randle Publishers.

Wint, E. & Frank, C. (2006, March). From poor to not poor: Improved understandings and the advantage of the qualitative approach. Journal of Sociology and Social Welfare 33(1). Abstract available at http://www.wmich.edu/hhs/newsletters_journals/jssw/33-1.htm

Finlay, M. & Frank, C. (2006). Communication at work, 4th edition. Toronto: Harcourt Brace.